Terms & Conditions
Yukon Tire Centre Loyalty Rewards Program
Yukon Tire Centre Inc., doing business as Integra Tire Whitehorse and Integra Fuel Centre.
Integra Tire Whitehorse: 107 Industrial Road, Whitehorse, Yukon Y1A 2T7 · Integra Fuel Centre: 1903 Centennial Street, Whitehorse, Yukon
Yukon Tire Centre Loyalty Rewards Program Terms and Conditions
- The Yukon Tire Centre Loyalty Rewards Program (the “Program”) is a loyalty reward program that is operated by Yukon Tire Centre Inc. (“Yukon Tire Centre”). The Program operates only through participating Yukon Tire Centre locations. By activating the Yukon Tire Centre Rewards card (the “Card”), you are deemed to agree to the Terms and Conditions of the Program contained herein and accept that these Terms and Conditions represent the entire agreement between yourself and Yukon Tire Centre with respect to the Program.
How to Enroll in the Program
- Membership in the Program is free. To participate in the Program, you must be a Yukon resident and at least 19 years old.
- A customer can initiate their participation in the Program by obtaining a Card.
- The Card is not a credit card or debit card but only a Yukon Tire Centre Rewards accumulation card. The Card is the property of Yukon Tire Centre and may be revoked at any time in Yukon Tire Centre’s sole discretion. Yukon Tire Centre reserves the right to cancel the Card and/or account of any Program Member and cause all rewards associated with such Card and/or account to become forfeited and/or expire, without notice and without compensation, in the event that a Program Member does not follow, or otherwise abuses, the Program and/or its Terms and Conditions.
- Only individuals may become Program Members. Corporations, businesses, charities, partnerships, associations, entities or anyone other than an individual are not eligible to become Program Members.
- Yukon Tire Centre employees are eligible to participate in the Program, provided they meet the program eligibility requirements.
- Program Members are responsible for notifying Yukon Tire Centre at www.yukontire.com of any changes in the member profile information that is collected in relation to their participation in the Program such as, but not limited to, the Program Member’s mailing address, telephone number, and e-mail address. Yukon Tire Centre shall not be held responsible or liable for any misdirected communication such as mail, telephone, or email communications, nor for any other consequences resulting from a Program Member failing to update their profile or contact information, including the unauthorized use of the Program Member's Card and/or associated account.
Earning Loyalty Rewards
- Once a Card is activated, the Program Member will earn Loyalty Rewards according to these Terms and Conditions each time that an eligible purchase is made at a participating location. Please note that anyone may use a Program Member’s Card and, in so doing, all Loyalty Rewards accrued through any such usage will accrue in the name of the Program Member associated with the Card account number being used. Loyalty Rewards are not transferrable from one Program Member to another, except as otherwise provided herein.
- Program Members are required to present their Card or unique loyalty number (“Loyalty Number”) before any final transaction payment is taken by the store clerk. Loyalty Rewards can only be earned to a single Card account in any single transaction at a participating Yukon Tire Centre location. If a Program Member does not present their Card or Loyalty Number at the time of purchase, no retroactive accumulation of Loyalty Rewards will occur. The only opportunity to collect Loyalty Rewards is at the time of an actual eligible purchase and prior to payment, in coordination with the Program Member presenting their Card or Loyalty Number, as the case may be. Loyalty Rewards will not be granted on previously completed purchases where a valid Card or Loyalty Number was not presented prior to payment.
- Except as otherwise herein provided, Loyalty Rewards will be awarded at the rate of 1.0% for each full or part dollar spent on each separate purchase of eligible products or services (including gasoline, diesel and propane products) at all participating Yukon Tire Centre locations. Loyalty Rewards will be calculated with reference to the purchase price of eligible products and services excluding applicable taxes and any applicable discounts as shown on each purchase receipt. If a Program Member pays for a purchase of eligible products partly by way of redemption of Loyalty Rewards and the balance by way of cash, credit or debit, no Loyalty Rewards will be earned by the Program Member on the cash, credit or debit portion of such a transaction. If a Program Member earns Loyalty Rewards in a manner not permitted in these Terms and Conditions, or any offer, Yukon Tire Centre may deem, in its sole discretion, any such Loyalty Rewards to be invalid and cancel them, resulting in the removal of such Loyalty Rewards from the Program Member's account.
- Loyalty Rewards will not be earned and are not redeemable with respect to the purchase of the following products and services: (a) tobacco products, electronic cigarettes and other vaping products; (b) gift cards; (c) lottery tickets (d) wireless and long distance phone cards and prepaid phone cards; (e) gifts with purchase; (f) items excluded by law; and (g) any other items specified as exclusions from time to time.
- Loyalty Rewards earned on a transaction will be shown on the purchase receipt. Loyalty Rewards may not be earned or redeemed while the applicable processing systems are unavailable.
- Program Members may only earn and/or redeem Loyalty Rewards on eligible transactions that are completed via an in-store point of sale system, operated by an attendant at Yukon Tire Centre locations. Program Members cannot earn Loyalty Rewards on any transaction that is completed via the sales terminals affixed to fuel pumps at Yukon Tire Centre locations.
- A Program Member’s Loyalty Rewards account is accessible online via the portal at www.yukontire.com. Program Members are able to access their online cardholder portal by using the Program Member’s own unique password. It is the responsibility of the Program Member to ensure that the passwords associated with their participation in the Program are adequately protected at all times. YUKON TIRE CENTRE ASSUMES NO LIABILITY FOR THE UNAUTHORIZED USE OF ANY PASSWORD REGARDLESS OF THE CIRCUMSTANCES.
- In the event of a discrepancy between the Loyalty Rewards earned, the balance on a purchase receipt, the awards posted online in a Program Member’s account or as contained in Yukon Tire Centre’s internal database, the information appearing in Yukon Tire Centre’s internal database will be deemed as accurate. The information appearing online is initially generated from point of sale transactions as they occur at Yukon Tire Centre locations, and for this reason the information appearing online may not accurately reflect data contained in Yukon Tire Centre’s internal database.
- If a Program Member believes that there is a discrepancy concerning the Loyalty Rewards earned, redeemed, or returned on a particular transaction, the Program Member has 30 days from the date on their purchase receipt to contact Yukon Tire Centre and report the matter. After 30 days has passed following the date of a transaction, the Loyalty Rewards earned as appearing in relation to that transaction in Yukon Tire Centre’s internal database will be deemed to be correct and accepted by the Program Member. If it is discovered that any Loyalty Rewards were not properly issued, returned, or redeemed, Yukon Tire Centre Inc., in its sole discretion, reserves the right to make any adjustments to the Loyalty Rewards in question in order to correct any discrepancies.
- When a Program Member makes a return and/or exchange in relation to a prior transaction for which Loyalty Rewards were accumulated, the corresponding Loyalty Rewards will be deducted from the Program Member’s account. The amount of Loyalty Rewards deducted will equal the amount of Loyalty Rewards that were issued for the returned eligible product or service. If the return and/or exchange relates to an item or service that was acquired through the redemption of Loyalty Rewards, all redeemed Loyalty Rewards will be returned to the Program Member in their original format.
- The accumulation of Loyalty Rewards does not entitle the Program Member to any financial stake or vested right of any kind, as all Loyalty Rewards remain the sole property of Yukon Tire Centre at all times and in perpetuity.
- Yukon Tire Centre may from time to time offer extra Loyalty Rewards on selected products and/or services. In such cases the amount of extra Loyalty Rewards advertised in-store will be awarded in addition to the Loyalty Rewards awarded pursuant to these Terms and Conditions. Items which are made eligible for the accrual of extra Loyalty Rewards are subject to a limited purchase of one item per transaction, unless otherwise stated.
How to Redeem Loyalty Rewards
- Subject to these Terms and Conditions, Loyalty Rewards are redeemable at the rate of 1¢ of Loyalty Rewards has a redemption value of 1¢ towards eligible purchases or services. To “redeem” your Loyalty Rewards means to use Loyalty Rewards to pay or partially pay for eligible purchases or services by using your Card or Loyalty Number at the point of sale at participating Yukon Tire Centre locations.
- Loyalty Rewards are redeemable on the full purchase price of eligible products and services, inclusive of all taxes payable thereon, at participating Yukon Tire Centre locations. In accordance with applicable laws, sales taxes (including, without limitation, goods and services taxes, and any other taxes) are calculated and payable by the Program Member on the full amount of the purchase price for an eligible product or service before any reduction for redeemed Loyalty Rewards.
- To redeem Loyalty Rewards, the Program Member must have registered their Card online and must present their registered Card or Loyalty Number at the time of redemption. The Program Member’s Card account will be reduced by the amount redeemed. Rewards may be redeemed from only one Card account per transaction and only where the account has enough rewards available. There is no minimum redemption amount, subject to Section 24. Loyalty Rewards may be redeemed only by the registered Program Member associated with the Card or Loyalty Number presented. Yukon Tire Centre will not be liable for unauthorized purchases or redemptions. Redemption is subject to system availability and the account being in good standing.
- Loyalty Rewards may be redeemed at any participating Yukon Tire Centre location for any eligible product or service. Yukon Tire Centre may add or delete products and services eligible for Loyalty Rewards redemption at any time. In addition, Yukon Tire Centre may substitute products and services eligible for redemption with those of equal or greater value at its sole discretion, at any time.
- The maximum value of Loyalty Rewards that can be redeemed in one transaction is $5,000.00, or such higher amount as may be set by Yukon Tire Centre from time to time. Loyalty Rewards are not earned on any portion of a transaction that is being paid for by redeeming Loyalty Rewards. Loyalty Rewards that are earned by making a purchase cannot be redeemed for the same purchase and can only be redeemed on a subsequent eligible purchase. Loyalty Rewards will not be earned on the purchase of eligible products or services where the Program Member pays for such a transaction partly by way of redemption of Loyalty Rewards and the balance by way of cash, credit or debit or pays for such a transaction using a Yukon Tire Centre Commercial Card or any other credit card issued by Yukon Tire Centre.
General
- Loyalty Rewards have no monetary or other value, except as applied towards the purchase of eligible products and services offered for sale at participating Yukon Tire Centre locations in accordance with these Terms and Conditions. Loyalty Rewards are not exchangeable for cash or credit other than as herein specified, Loyalty Rewards are non-transferrable. Loyalty Rewards cannot be sold or purchased and may not be exchanged, gifted, bartered, mortgaged, or made subject to any security interest or charge. Any Loyalty Rewards that are dealt with in contravention of the foregoing will be deemed void immediately upon the occurrence of such dealing.
- Yukon Tire Centre reserves the right to sell or transfer all or part of the Program to a related company or to a third party, to merge with another entity, or to engage in any form of corporate reorganization or financing transaction.
- Except as otherwise provided in these Terms and Conditions, Loyalty Rewards expire or are forfeited when the associated account is closed or terminated, and no credit or compensation will be provided for unredeemed rewards.
- Yukon Tire Centre reserves the right to terminate the Program, or any part of it, at any time on 45 days’ prior written notice. Notice may be provided on www.yukontire.com, at participating locations, or by other communications to Program Members, including email. Unredeemed Loyalty Rewards may be redeemed until the effective termination date or for any longer period stated in the notice; after that period, they will be forfeited.
- Yukon Tire Centre may restrict, suspend, or change any aspect of the Program or these Terms and Conditions, including how rewards are earned, redeemed, and how Program Members may participate. Amended terms will be posted at www.yukontire.com. Continued participation after notice constitutes acceptance. If a Program Member does not accept an amendment, they may cancel their participation without penalty and redeem available Loyalty Rewards within 45 days after account closure, after which any unredeemed rewards will be forfeited.
- If no Loyalty Rewards are earned or redeemed on a Program Member’s account for thirty-six (36) consecutive calendar months, Yukon Tire Centre may terminate the inactive account and any associated Loyalty Rewards will be forfeited without credit or compensation.
- In the event that a Program Member becomes deceased or bankrupt, all Loyalty Rewards associated with such Program Member’s accounts and Cards will be deemed to be void immediately prior to the Program Member’s time of death or bankruptcy, as the case may be.
- Loyalty Rewards are not divisible in the case of legal disputes, including marital disputes such as divorce, separation, or equalization of net family property.
- A Program Member may end their participation in the Program through the portal at www.yukontire.com. Available Loyalty Rewards may be redeemed for 45 days after account closure, after which any unredeemed rewards will be forfeited.
- In the case of a lost or stolen Card, a new Card will be provided to the Program Member upon request at any participating Yukon Tire Centre location. Any accumulated/unredeemed Loyalty Rewards balance relating to the lost or stolen Card can be transferred to the new Card via the online portal provided at www.yukontire.com, following the Program Member’s online registration of the new Card. The balance of Loyalty Rewards can only be transferred if the lost or stolen Card was registered and if Yukon Tire Centre can verify the authenticity/identity of the Program Member. A lost or stolen Card that is reported will be deactivated once the Program Member registers a new Card and transfers their Loyalty Rewards balance from the former account to the new account number. Yukon Tire Centre assume no liability for Loyalty Rewards that are redeemed or otherwise dealt with by any person(s) prior to a customer registering a replacement Card online. If any Loyalty Rewards are redeemed or otherwise dealt with prior to such registration, any unauthorized redemption of, or dealing with, Loyalty Rewards will not be reinstated nor otherwise credited to the Program Member’s new Card.
- Yukon Tire Centre are not responsible or liable for any errors or omissions of any kind, whether in these Terms and Conditions, as the result of any mechanical or technological failure, or as the result of any human error whether by Yukon Tire Centre their loyalty program provider or their respective agents, employees, contractors, licensees, or others for whom they may be responsible in law.
- Violation, fraud, theft, abuse of the Program, or failure to comply with these Terms and Conditions may result in account suspension or cancellation and forfeiture of Loyalty Rewards, without notice or compensation, at Yukon Tire Centre’s sole discretion.
- Yukon Tire Centre will not be liable or responsible in any manner for any tax consequences arising from a Program Member's involvement or participation in the Program.
- Any waiver by Yukon Tire Centre of the strict observance, performance, and/or compliance of the Terms and Conditions contained herein, whether explicitly or by course of conduct, shall be effective only in the specific instance and shall not waive any other rights of Yukon Tire Centre.
- Yukon Tire Centre Inc., at its sole discretion, reserves the right to take any action or make any decision which, in its sole opinion, preserves the integrity of the Program.
- To the extent permitted by law, each Program Member releases Yukon Tire Centre, participating third parties, and their respective officers, directors, agents, representatives, successors, and assigns from any loss, liability, claim, demand, damage, or expense arising from the Program, participation in it, or the redemption, use, or misuse of any rewards or reward-related items.
- In the event that any clause or term within these Terms and Conditions is held to be invalid, unenforceable, or otherwise contrary to law: (i) such clause or term shall be modified to the minimum extent necessary to cure such defect and make such clause or term valid, enforceable, or otherwise compliant with the law; and (ii) the remaining provisions of these Terms and Conditions will nevertheless be binding upon the parties and will not in any way affected or impaired.
Governing Law
- The Program shall be governed by the laws of the Yukon Territory and the laws of Canada applicable therein. Any disputes regarding the Program, or in any way arising out of participation in the Program, shall be submitted to the courts of the Yukon Territory, whose courts shall have exclusive jurisdiction to hear such disputes.
Privacy
- Much of the information provided by Program Members through the online registration form will constitute personal information, as defined under the Personal Information and Protection of Electronic Documents Act, S.C. 2000, c. 5 (“PIPEDA”). Examples of such personal information include, among other things, the Program Member’s name, gender, mailing address and email address. Although Yukon Tire Centre is collecting such personal information for the purposes of administering the Program, this personal information may also be used by Yukon Tire Centre for marketing purposes and/or to notify Program Members of special promotional offers, unless the Program Member chooses to opt out of receiving promotional material.
- Yukon Tire Centre will not sell any personal information to any third party, however Program Members’ personal information may be provided to associated third parties for the purpose of administering the Program.
- Program Members may opt out of Yukon Tire Centre’s marketing database or promotional communications during online registration. If the opt-out boxes are not properly selected, the Program Member will be deemed to have consented to the use of their personal information for the purposes described above. Yukon Tire Centre assumes no liability for unauthorized access to personal information resulting from a Program Member’s failure to keep their information or password secure.